Privacy Policy

Privacy Policy – Zaynna

At Zaynna, your trust is our highest priority.
This Privacy Policy explains how we collect, use and protect your personal information when you interact with our website, make a purchase, or contact our support team. Our commitment is simple: your data is treated with confidentiality, respect and responsibility.

1. Information We Collect

We may collect the following types of information:

Personal Information

Provided voluntarily during your purchase or registration:

  • Name

  • Email address

  • Phone number

  • Billing and delivery address

Payment Information

Processed securely through encrypted third-party payment gateways (e.g., card processors, PayPal).
We do not store or access your full card details.

Technical Information

Automatically collected when you visit our website:

  • IP address

  • Browser type

  • Device information

  • Cookies and browsing behaviour

Order Information

Details relating to your purchase, preferences, and communication history.

2. How We Use Your Information

We use your data to provide a seamless and secure experience, including:

  • Processing and delivering your orders

  • Providing customer support

  • Sending order updates and confirmations

  • Improving our website, performance and service

  • Preventing fraud and ensuring transaction security

  • Sharing exclusive updates, offers or new releases (only if you opt in)

Your information is used strictly for operational and service purposes.

3. Sharing Your Information

We share data only with trusted partners necessary for providing our services:

  • Payment processors

  • Delivery providers (Royal Mail and logistics partners)

  • Fraud prevention services

  • Website and analytics tools

These partners follow strict privacy and security standards.
We never sell, rent or trade your information.

4. Cookies & Tracking Technologies

Cookies help improve your browsing experience, enabling:

  • Website functionality

  • Remembering your preferences

  • Secure checkout

  • Analytics to improve our services

You can adjust cookie settings in your browser at any time.

5. Data Protection & Security

We use encrypted systems, secure servers and industry-standard protocols to protect your data against unauthorised access, loss or misuse.

Your information is handled with the same precision and care that define our brand.

6. Your Rights

You have the right to:

  • Access the personal data we hold

  • Request corrections

  • Request deletion

  • Withdraw consent for marketing

  • Request a copy of your data

  • Ask how your data is processed

To exercise your rights, contact us at:
contact@buy-zaynna.com

7. Data Retention

We retain your information only for as long as necessary to:

  • Fulfil your order

  • Provide support

  • Comply with legal obligations

After this period, your data is safely deleted.

8. Updates to This Policy

We may update this Privacy Policy to reflect improvements or changes in law.
Any updates will be published on this page with an updated “Last Revised” date.

9. Contact Us

For privacy enquiries, data requests or concerns, contact our support team:

Email: contact@buy-zaynna.com
Zaynna. Image is power — and trust is part of the experience.

Last Revised: 2025