Terms of Use

Last updated: March 16, 2025

Please read these Terms of Service carefully before using the Zaynna website. By accessing or purchasing from our platform, you confirm that you understand and agree to all conditions described below.
If you do not agree with these terms, we kindly ask that you refrain from using our services.

1. Acceptance of Terms

By accessing the Zaynna website, you confirm that:

  • You are at least 18 years old, or you have permission from a legal guardian.

  • You agree fully to these Terms of Service.

  • You are responsible for ensuring that all information you provide is accurate, truthful and complete.

  • You assume full responsibility for your use of the website.

2. Services Provided

Zaynna operates as an online luxury accessories brand, offering handbags designed with sophistication and quiet-luxury aesthetics. Our services include:

  • Online sale of products

  • Customer support for enquiries

  • Updates, newsletters and promotional communications (if you opt in)

3. User Account & Registration

To place an order, you may need to create an account with accurate and up-to-date information.

You are responsible for:

  • Maintaining the confidentiality of your password

  • Restricting access to your account

  • Notifying Zaynna immediately of any unauthorised use

  • Providing only truthful and valid information

Zaynna reserves the right to suspend or terminate accounts that violate these Terms or present fraudulent behaviour.

4. Orders & Payments

Product Availability

All items are subject to availability. We may limit quantities or discontinue products at any time.

Pricing

Prices are displayed in British Pounds (GBP) and may be updated without prior notice.

Payment Methods

We accept the secure payment methods available on our website (e.g., credit cards, PayPal).
All transactions are encrypted and processed through certified gateways.

Order Confirmation

An order is considered confirmed once payment has been authorised and processed.
You will receive an email confirmation with the order details.

5. Shipping & Returns

Shipping

Delivery times and shipping details are provided at checkout.
All orders are shipped across the United Kingdom using Royal Mail or trusted courier partners.

Returns & Exchanges

Our policies regarding returns, exchanges and guarantees are available in our Returns & Warranty Policy.

6. Intellectual Property

All content on the Zaynna website—including images, designs, text, logos, and graphics—is protected by copyright and intellectual property laws.

You may not copy, reproduce, distribute, or use any content without written permission from Zaynna.

7. User Responsibilities

By using our website, you agree to:

  • Not engage in unlawful, fraudulent, or harmful activities

  • Not interfere with website functionality, servers or security systems

  • Not attempt to access restricted areas

  • Not upload offensive, defamatory or rights-violating content

Any misuse may result in restriction or termination of access to our services.

8. Limitation of Liability

Zaynna will not be liable for:

  • Damages resulting from misuse of the website

  • Technical issues beyond our control, such as internet interruptions

  • Failures in third-party services (e.g., payment processors, hosting, logistics)

  • Content, actions, or practices of third-party websites linked on our platform

Your use of the website is at your own discretion and risk.

9. Modifications to These Terms

Zaynna may revise or update these Terms of Service at any time.
Changes become effective immediately upon publication on this page.

We recommend reviewing this page regularly.

10. Governing Law

These Terms of Service are governed by the laws of the United Kingdom.
Any disputes will be resolved in the competent courts of England and Wales, to the exclusion of any other jurisdiction.

11. Contact Us

For questions regarding these Terms of Service, please contact:

Email: contact@buy-zaynna.com

Zaynna. Image is power — and trust defines the experience.